The Kuala Lumpur Convention Centre is preparing to welcome visitors back to the venue, as Malaysia’s business events industry begins to re-open.
The venue says it has upskilled its entire workforce of 200 people in various event-related services. It brought in subject matter experts to host ‘classroom’ sessions and hands-on role play exercises as part of its training regime.
The entire staff was also given Typhoid jabs and HALAL awareness training in compliance with the international industry and Malaysia’s food safety standards.
The venue is hosting its first major event since lockdown, the Malaysia International Renovation + Home Interior Design Exhibition 2021, from 19 – 21 March 2021.
The Centre’s director of human resources, Muhammad Vickneswaran said: “We are currently at the forefront of a major industry transformation, escalated due to Covid-19 but also kick-started by the changing world of work and Industrial Revolution 4.0.
“Having the right expertise and talent is as important as acquiring all the advanced technological prowess, to leverage and reap the maximum potential that physical and virtual infrastructure offer. With completion of our thorough training programme, our team are now market-ready to assist and guide our clients towards the right solutions for the successful execution of events and creating a memorable experience for delegates, in the new norm.”
The Centre’s head of exhibition sales, Kelvin Chai, added: “During the several months of re-opening last year, I assisted in few areas including stewarding, security and our foodcourt. Overall it was a fantastic experience for me as it not only exposed me to the other side of our organisational operations, from the heavy-lifting to the nitty-gritty details but also taught me to appreciate my fellow team members who have been tirelessly doing their part despite the highly physically challenging and demanding work environment."