Cyber security is the top concern of business leaders, and the area where leaders feel their knowledge is most lacking, according to research conducted by events and technology company GDS Group.
According to senior leaders at the 300 global companies polled on behalf of Meet the Boss, an online roundtable platform and subsidiary brand of GDS Group, cyber security remains their top priority. However, the research reveals that AI and automation are the least important topics for IT leaders right now, despite the subject being classified by board-level respondents as a “very high priority”.
In its inaugural Business Technology Barometer survey, GDS anonymously polled over 300 Meet the Boss event delegates at VP and director level or above from major global organisations, of which 150 were IT leaders specifically. The research was independently conducted and analysed by Boost Evaluation Limited.
The findings are republished below:
IT leaders most concerned with lack of knowledge around IT security
The survey asked those in technology leadership roles, “Please rate how relevant / important these hot topics are to your role” and asked respondents to give an importance score out of ten. Cyber Security achieved the highest score of 9.0, closely followed by Cloud Strategy (8.5) and Digital Transformation (8.4). What was a surprise, however, was that Internet of Things (IoT) and AI/Automation received the lowest scores (5.0 and 7.5 respectively).
In order to reveal any knowledge gaps that might exist, respondents were then asked, “Rate your knowledge level on the following topics”. The biggest gap between the relevance/importance of a topic and the level of knowledge felt by respondents was revealed in cyber security, with an importance score of 9.0 and knowledge of just 7.2.
As part of the survey, GDS also asked 37 board level contacts what topics they said were the most important to them. In contrast to technology leaders, they rated AI/Automation as one of the most important topics with an extremely high score of 8.0/10.0, indicating a disconnect in priorities down the chain of command.
Fig 1
Business leaders are keen to learn and don’t mind how they do it
The research demonstrated that business leaders have a real hunger for knowledge on most topics and are very flexible with how they approach their learning. While there is a small preference for face-to-face learning, they are equally at home learning from digital content, digital training courses and virtual conferences and roundtables.
The survey asked, “Please rate how useful the following are in helping you learn about hot topics.” There was no mode of learning that stood out as a clear winner.
Face to face training and digital content got the highest average scores (7.7 and 7.4), despite these being polar opposites in terms of investment (time and money) and degree of interactivity. Second equal were digital training courses, which strike a balance between ease of attendance and interactivity, written content, which allows self-paced learning, and virtual round tables which achieve high levels of human interaction with only a small investment of time involved.
Methods of learning which require little investment of time and money received the same scores as methods which were extremely expensive and time-consuming.
Fig 3
Spencer Green, the founder and chairman of GDS said he was “surprised” to see that AI and automation is not currently a top priority for technology leaders. He said: “As a relatively new trend, we expect it will climb the ranks as we see more evidence of its ability to transform businesses. The high interest we found among board level contacts in AI/automation provides another indication that this will become a key trend. While interest in cyber security, data, cloud and digital transformation remain as high as ever, so it is vital for us to help our clients to inform and educate business leaders in these areas.”
Green added that business leaders have little preference for one method over another. “They are simply eager to learn,” he said. “Leaders know that those who adapt to the challenges that come their way will prosper, so it is inspiring to see them leading by example here.”
