Ungerboeck makes risk management acquisition

Global event management software specialist Ungerboeck has announced it has acquired products developed by risk management agency Reliance Risk. The deal will lead to Ungerboeck introducing a new application for mitigating risk to events and venues.  

Major shocks like the Covid-19 pandemic, terrorism, accidents, and severe weather incidents, says Ungerboeck, has prompted it to help customers better manage risks of all kinds.    

The acquisition of both Reliance Risk agency's products, RiskSense101 and VRM360, Ungerboeck says, now gives it the means to offer a new solution: Risk Manager by Ungerboeck. It is an application designed to give venue and event organisers a better understanding of threats and help them be proactive instead of reactive in the face of potential issues. 

“The unique nature of events dictates the need for a customised, simple, but powerful technology solution to help mitigate and monitor risk,” says Wayne Middleton, founder of Risk Sense Technologies and co-developer of the application. “We have built this into Risk Manager by Ungerboeck.”  Before joining the Ungerboeck family, Middleton’s risk management software was already used in venues across the Asia Pacific Region.

Steve Mackenzie, executive vice-president of Ungerboeck, claims the new application fills a void in the market. “Over the past few years, several events have become major headlines for all the wrong reasons,” he said. “Think of the Manchester Arena bombing, the shooting in Las Vegas, or the Astroworld crowd incident. By offering this tool, we are ensuring venue and event operators are equipped to identify potential risks and produce the necessary tasks and reports to back up the process.”  

“Qudos Bank Arena, along with the larger ASM Global operated venues throughout Australia, have held a licence to the software for over seven years. It has been an important tool in helping us understand the risks that our venues encounter and ensure that we have taken appropriate measures to mitigate them,” says Steve Hevern CVE, general manager of Qudos Band Arena. “We congratulate Wayne and Ungerboeck on this global partnership and look forward to more innovative technology that will help us continue to host safe and successful events.”  

Middleton will continue in his role as MD of Reliance Risk, and as a risk management consultant, setting the benchmark for best practices across the industry.  

“We'll build on the unique system that Wayne, a world-renowned risk management expert, has developed over the past decade,” Mackenzie adds. “This is incredibly exciting for the market to finally have access to a dedicated risk management software.” 

Photo: Steve Mackenzie, left with Wayne Middleton, right, at the Ungerboeck headquarters in O’Fallon, MO, USA