Future In 15 has released its third episode online. Show host Caleb Parker meets James Rees, director of conferences & events at ExCel London, who shares how the venue re-purposed under-utilised space to create CentrEd and meet the growing demand for small meetings.
He goes on to explain how the design of CentrEd was driven by client feedback and what client wanted out of ExCeL.
Rees believes it's important for venues and organisers to work together to better under the stakeholder and deliver desired returns. He talks about how ExCeL London is using tech to understand visitors, and is using big data to profile ‘Mr. & Mrs. ExCeL’ in order to personalise their experience.
Episode 3 is brought to you by VenueDirectory.com.
The Future In 15 show is a series of 15-minute interviews with key figures across a range of industries, including the events industry.
The show offers unique sponsorship opportunities.
Episode 4 is now available for commercial opportunities and if you are interested in partnering with the show then please contact Paul King on firstname.lastname@example.org or +4420 8481 1122.
Upcoming episodes available for commercial partnership:
Ep 4. Kim Myhre, senior VP & MD FreemanXP
In this episode, Kim Myhre challenges event organisers to innovate and engage delegates through brand experience, and Kim shares what he believes is the next big thing for event tech.