Kuala Lumpur Convention Centre first out of the blocks

The Kuala Lumpur Convention Centre (KLCC) is Malaysia’s first venue, 20 September, to be granted the Safe Business Events (SafeBE) certification, a hygiene and safety label, by Bureau Veritas.

The SafeBE certification programme recognises a venue’s implementation of the Government endorsed Business Events Standard Operating Procedures (BE SOPs) and the team’s operational excellence in event management, food and hospitality service standards in the new norm.

KLCC general manager Alan Pryor said: “This accreditation is another step to build confidence and testify that our stringent and rigorous SOPs are designed to deliver a safe, secure, controlled and well-regulated environment for business events.”

To receive the accreditation, the Centre was assessed on its processes, facilities and people. This was based on correct implementation of quality standards, equipment, tools, team knowledge, training and expertise, in order to ensure the venue’s compliance with the assessors’ criteria and ability to operate safely during the pandemic.

Pryor added: “We want every step of the event organiser and visitor journey to instil trust and assurance in our venue, team and the destination. This is part of our broader strategy for business recovery and continuity, as well as our mission to increase public and business confidence in the international standards of venue operations in Malaysia. We highly recommend that other venues undertake this certification programme to elevate the country’s attractive value proposition and profile as a safe destination for business events.”

Last year, the Malaysian Association of Hotels (MAH) and Malaysian Association of Tour and Travel Agents (MATTA), initiated a similar safety certification standard, the ‘Clean and Safe Malaysia’ and ‘Travel Safe Malaysia: Hygiene Excellence and Safety Label’ respectively. With the business events industry also embarking on this journey, Malaysia’s tourism and hospitality industry aims to be well-positioned to welcome back event delegates and visitors safely.